Many users who begin using their very first hosting account, or switch companies, often have inquiries in regard to how given tasks are done or come across difficulties when setting up various things such as e-mails, website settings, etc. Because of this, many web hosts have prepared documentation with the most common questions and issues so as to help their clients obtain info quickly and easily. As a result, the tech support team members can devote more time to actual issues that some customers may be encountering, since the solution for the minor things will be available online and clients can deal with them without getting in touch with the support team. Having in-depth documentation is essential, especially for new clients with no past experience, because the web hosting service entails a multitude of functions and lots of people can get confused about what action to take. A good knowledge base can both help you do the tasks that you want and become aware of how the hosting service works as a whole.
Extensive Online Documentation in Cloud Web Hosting
If you purchase a cloud web hosting plan from our company, you’ll be supplied with access to our comprehensive online documentation where you will see info on more or less everything associated with our web hosting plans. The topics range from how to set up an e-mail address on your smartphone, to how to do various things using an .htaccess configuration file. The articles are written in an easy-to-grasp way and include in-depth guidelines on how to execute a particular operation within your Hepsia Control Panel. You can also find info that’s not associated directly with Hepsia, for example one that concerns online applications on your desktop computer. The complete collection of articles will be located in the Help section of the Control Panel, but the ones that are applicable to a certain section can be accessed on the spot. Since we have encompassed as many topics as possible, you will be able to find out more or less everything connected to your account.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia Control Panel, which is included in our semi-dedicated hosting service, will allow you to access the comprehensive online support documentation that we’ve compiled for you. The articles feature generic information about our hosting services, informational guides about the various functions that you can use, plus troubleshooting guidelines that can help you recover common problems that you could chance upon. The topics that we’ve covered include more or less everything, from elementary things such as how to host a new domain in the account, to more intricate ones such as which SSH commands are allowed on the semi-dedicated servers. Articles that are dedicated to the features of a specific section of the Control Panel will always be available on the right-hand side of the page that you’re on, whilst the full article archive is accessible through the all-inclusive Help section.