Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user service team is educated to swiftly address all of our Linux cloud web hosting service clients’ requests and information requests. Through our ticketing system, you are able to supply your request and a support staff representative will likely go back to to you in less than maximum one hour. In reality, practice has shown us that the normal reaction time period is 20 min.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us any time necessary. Our crew of technicians will be on–line for you 24x7x365 to answer to all of your enquiries and to correct any trouble you will have. You also can open a help support ticket from the Website Control Panel or drop a message whenever. Furthermore, on working days, you could call us or use the live chatting alternative.

  • Intuitive help center
  • An Intuitive Help Section

  •’s Control Panel offers a wide–ranging practical knowledge base that’s built–into all areas. In each section, you’ll find a Help press button which will load for you a variety of step–by–step online classes on how to use a certain element or accomplish a selected action. In addition, we have prepared information video tutorials to help you to get a better idea of the Control Panel’s interface.