Support and Help Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Resolution Warranty

  • Our group of technicians will do their best to answer to your help demands in approximately 1 hour. If, however, the trouble you have stumbled upon calls for some help from our Admin =Department,= we’ll forward the ticket to the technician on duty and will write a note to inform you.

  • Top quality support service
  • Top–class Technical Assistance Service

  • Our client assistance Dept is going to be on duty for you round the clock to to attend to all support request tickets that you send to us. We offer client assistance for all the software applications that are installed in advance on your web server. These include our custom produced Website Control Panel, the chosen Operating System along with the server admin panel (with regards to the VPS type).

  • Intuitive help center
  • An Intuitive Help Section

  • A complete and routinely updated articles base is incorporated into our custom–built Website Control Panel. It offers you quick tips about how to execute all the primary website managing duties. The Help zone supplies extensive how–to article tutorials and step by step video guides. You can reach the Help zone by pressing the Help or Video buttons in the top right side of each Control Panel section.