Website Migration
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Q: What precisely does web site migration mean and what does it include?
A: The website migration service that we are offering is free of cost (within a certain limit). We will transfer your site(s) to our enterprise–level cloud hosting platform without you having to do anything. We know from experience that swapping hosting providers can lead to lost data and unnecessary network downtime. For this reason, we will perform all that for you at no cost!We have highly proficient administrators whose chief task is to make sure that your website performs precisely as it did on your previous web hosting platform. The administrators are experts in transferring custom–made websites, as well as websites that are based upon popular scripts such as WordPress and Joomla™.
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Q: How much time will it take for my web site to be transferred to your platform?
A: There are plenty of factors to think about – the overall number of files, the physical size of the database, the complexity of the website itself and the current workload of our website migration experts, etc. Having said that, we do try to carry out all web site migrations in a 48–hour time window. Smaller–sized web sites are migrated faster – typically within 24 hours.
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Q: What info will I need to give to your Website Migration Department?
A: We don’t collect any information that is personal. We will need, though, the login information for your old web hosting account as well as the name of the web site that you would like to migrate.
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Q: You will access delicate data. How can I be sure that you won’t abuse it?
A: Customer privacy is among our chief responsibilities – this is why, both our payment page and our Control Panel login page are secured with enterprise–grade Secure Sockets Layer certificates. We employ safety measures, which include, but are not limited to: physical, digital and managerial operations to safeguard the information that we assemble on the Internet. And we also have a detailed and strict Privacy Policy, which describes the types of information that we collect.
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Q: What about downtime? Will my site be unavailable?
A: Nope. Your web site will remain reachable online during the transfer. Once everything is completed on our end, we will inform you so that you can examine it and check for problems. If everything is fine, all you will need to do is change your domain’s DNS settings.
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Q: Will my present hosting provider discover that I am leaving them?
A: Nah. We will never contact your hosting provider about anything at all. They won’t be aware of the web site migration either.
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Q: Which hosting platforms do you support?
A: Yup. We support all conventional Linux–powered web hosting platforms. We do not support Windows–based web hosting platforms, since we do not offer Windows web hosting solutions ourselves.In addition, we do not support proprietary website building and management user interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.